Privacy Policy
This Privacy Policy explains how Carmine Heating Ltd collects, uses, and protects information shared through www.carmineheating.co.uk.
Carmine Heating Ltd ("we", "us", or "our") provides boiler, heating, gas, and plumbing services across Walton-on-Thames, Surrey, and nearby areas. Protecting the privacy of website visitors and customers is a priority.
If you have questions about this policy or how we handle your data, please email carmine_heating@hotmail.co.uk, call 07736 049721, or message us on WhatsApp at 07736 049721.
General Data Protection Regulation (GDPR)
Carmine Heating Ltd acts as the Data Controller for personal data you provide. Lawful bases include performance of a contract, consent, legitimate interests, and compliance with legal obligations.
Information we collect
- Contact details such as your name, email address, phone number, and service address.
- Project details needed to quote, schedule, and complete work.
- Communications sent by email, phone, WhatsApp, or contact forms.
- Basic technical website data such as IP address, browser type, and timestamps.
How we use information
- Respond to enquiries, provide quotes, and manage bookings.
- Deliver services safely and efficiently.
- Communicate about scheduling, updates, and aftercare.
- Meet legal, regulatory, and accounting requirements.
Sharing information
We do not sell personal information. We may share details only with trusted suppliers/subcontractors when required to deliver your project, or when legally required.
Your rights
You have the right to access, update, or request deletion of your personal data, and to object to processing in certain circumstances.
Cookies
Our website may use cookies to improve your browsing experience and understand site usage. You can adjust cookie settings in your browser.